Refund Policy

Refund Policy

At Innovent Paytech, we are committed to providing reliable and high-quality financial technology services. This Refund Policy outlines the conditions under which refunds may be granted.

By using our services, you agree to the terms of this policy.

Eligibility for Refunds

We offer a 30-day refund period from the date of purchase or transaction.

You may be eligible for a refund if:

• The service purchased was not delivered as described
• A technical issue on our platform prevented successful service usage
• An unauthorized or duplicate transaction occurred

Refund requests must be submitted within 30 days of the original transaction date.

Non-Refundable Cases

Refunds will not be issued in the following situations:

• Services that have been fully delivered and successfully used
• Incorrect information provided by the user during the transaction
• Delays caused by third-party providers (banks, payment gateways, etc.)
• Change of mind after successful transaction completion

Refund Process

To request a refund, please contact our support team with the following details:

• Full name
• Transaction ID
• Reason for refund request

All refund requests will be reviewed within a reasonable timeframe. We may request additional information to verify the request.

Refund Method

If approved, refunds will be processed using the original payment method used during the transaction.

Please allow 5–10 business days for the refund to reflect in your account, depending on your payment provider or financial institution.

Processing Fees

In certain cases, transaction or processing fees charged by payment gateways or financial institutions may be non-refundable.

Fraud Prevention

We reserve the right to deny refund requests that are suspected of fraud, abuse, or violation of our terms and conditions.

Changes to This Policy

Innovent Paytech reserves the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or would like to request a refund, please contact us at:

Email: info@innoventpaytech.com
Website: https://innoventpaytech.com